Frequently Asked Questions:

  1. What is Deregulation?
  2. What is the Risk?
  3. Is there any Service Interruption When I Change my Electricity or Natural Gas Provider?
  4. Are There any Changes in the Wires or Pipes that Deliver the Energy to my Business?
  5. What Changes with my Current Provider?
  6. Do my Bills Change?
  7. Who do I Contact for Questions About my Bill?
  8. Who do I Call if the Power is Out?
  9. Will my Local Utility Company Give me Bad Service if I Use a Different Energy Supplier?
  10. What do I do to Sign-Up?
  11. How Long does it Take to Switch My Service?
  12. Why are Energy Savings Available?
  13. What Changes Will I Notice?
  14. Who is Responsible for the Safety and Reliability of my Service?
  15. Which States are Offering These Savings?
  16. Do I Have to Make a Long-Term Commitment?
  17. How Can I Get Involved?


What is Deregulation?

Deregulation is occurring on a state by state basis. It is the introduction of competition into the once monopoly controlled power companies. States that are embracing deregulation are now providing a choice for customers enabling them to select who will provide their energy. This creates a choice to select an energy company that will sell energy at lower utility rates. The same local power company that delivers natural gas or electric to the business or home will continue to deliver the energy that you use, but they must now deliver the energy that is provided by the competition.

What is the Risk?

There is absolutely NO risk! When you switch your utility service to a new provider, the switch occurs at the supply level, not at the local delivery level. This means that your current local provider will continue to deliver electricity and/or natural gas to your business or home without any changes. Your delivery provider will simply receive the energy that they supply from a supplier that you choose, who sells it to you at a lower rate and in turn reduces your monthly energy costs.

Is there any Service Interruption When I Change my Electricity or Natural Gas Provider?

There is no service interruption at all. When you change your energy provider, the only thing that changes is the utility rate you are paying. The transition from your current provider to your new provider is seamless, and usually occurs after the next meter reading. The wires, pipes, metering equipment that are used to deliver the energy all stay the same.

Are There any Changes in the Wires or Pipes that Deliver the Energy to my Business?

There are no changes at all. Your new agreement to buy electricity from a different retail energy provider simply requires your local utility company to use the electricity and natural gas that is provided by the company you choose. The wires, pipes, and metering equipment that is used to delivery the electricity and/or natural gas locally stay exactly the same.

What Changes with my Current Provider?

Your local electric and/or natural gas provider will continue to deliver the same energy to you. The only change that occurs is that they will now receive their energy supply from the retail energy provider that offers you a lower rate. Your delivery service will continue exactly as it does today without any interruption. Your local delivery provider will continue to be your point of contact for any local delivery issues or problems that may arise at your business or home. Your current service will operate exactly the same, except you will now be receiving a discount on your energy purchases.

Do my Bills Change?

Your bills will come from the same provider, and you will submit payment to your current provider, just the same as you have always done. Nothing will change about the way that the bills are delivered and/or paid for. The only thing that will change on your bill is that you will now see a breakdown on your bill for various charges such as: generation, transmission, and delivery. In some cases, energy providers may require an automatic payment method, such as a credit card, which keeps administration costs as low as possible and, in turn, enables them to keep utility rates as low as possible.

Who do I Contact for Questions About my Bill?

For questions regarding the price or usage of your electricity and/or natural gas, you contact the retail energy provider that supplies your energy. For questions about the delivery of your service such as outages, meter checks, etc., you contact your local utility company, who is responsible for delivering the electricity and/or natural gas to your business or home.

Who do I Call if the Power is Out?

You call your local utility company, the same as you always have done. Your local utility is responsible for delivering the electricity and/or natural gas to your business.

Will my Local Utility Company Give me Bad Service if I Use a Different Energy Supplier?

No, this is illegal. It is important to understand that most outages are not to just one address, but to an entire area or zone in the service grid. The repairs that are conducted by the local utility company restore service to every business and home regardless of where they buy their energy from.

What do I do to Sign-Up?

Signing up is easy. Simply click this link “Sign Me Up” and you will be taken to the contact page. The process is very straightforward.

1. Fill out your contact information.
2. We call to confirm your inquiry and send you a Letter of Authorization (LOA).
3. You fill out the LOA and also gather 3 to 6 months of energy bills.
4. Then fax the LOA and most recent energy bills to us.
5. Within 5 business days, Discount Energy Plan will contact you with the best money-saving energy plans available.
6. Simply choose the plan that you like best. Sign the offer and contract and return it by fax.
7. You then pay lower utility rates and begin saving money on your monthly energy bills.

How Long does it Take to Switch My Service?

The timeframe for a customer to switch is 11-45 business days. The switch normally takes place after a normal meter-read cycle.

Why are Energy Savings Available?

Energy savings are now available because competition has been introduced due to deregulation. This means that the power companies that used to have complete control of an entire market now have to deal with competition. This in turn creates competitive discounts that are available.

What Changes Will I Notice?

You will see no changes to your service, to the energy that is delivered, or to the customer support that you receive from the local delivery company. However, you will receiver lower rates on the energy that is used, which will lower your bills.

Who is Responsible for the Safety and Reliability of my Service?

The local utility company who maintains the delivery system is still the responsibility for the service, reliability, and safety of the energy that you use. The local utility company maintains the power lines and natural gas pipes and repairs them as needed. The regulatory body that oversees utilities in your state will help to ensure that the local utility company continues to provide a safe and reliable delivery system for your use.

Do I Have to Make a Long-Term Commitment?

No, you do not have to make a long-term commitment. However, you should review all of your options, because it may be advantageous to lock in a low utility rate for a longer term contract.

Which States are Offering These Savings?

Deregulation continues to grow. There are currently 19 states allowing energy deregulation. For a detailed list, please look at the Savings Calculator on the home page.

How Can I Get Involved?

Please contact us. There are opportunities to work with us, but you must become certified as an energy consultant. Sales experience and working with senior managers in medium to large sized companies is desirable. Experience developing a highly profitable sales team is also desirable.



Get Started Now and Save Money Every Month

Get Started Now to Take Advantage of Energy Deregulation and Save Money on the Energy Bills You are Already Paying Each Month!